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I ordered MacBooster 5 (F7FCDB4EE3) but did not receive a License code. Order reference # 27374896. I spoke to a support person on the phone, who took over control of my computer, and walked me through trying to get it online, but that didn't work, so she sent an email...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for your review. Based on the records, we've refunded your order 27374896. Please check in your account.Thank you.

1.0
I didn't like
  • Never received the product but was charged for it
#1123952
Reply to reviews
They are based out Montreal and sell in the USA I believe. I am getting the Federal government involved in both the USA and Montreal since they released all my customer information, haven't repair my pc in a timely manner and most importantly....someone on the phone...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for using our products. We IObit won't call our customers. And we will try our best to protect the customer information.Cou...

1.0
I didn't like
  • Being scammed
#1121075
Reply to reviews
I order 2 items 4 DAYS ago and still they have not sent me my codes to activate I have called them everyday and they keep giving me the EXCUSE that their servers are down!!! WTF they are a comp. software company and they can't even fix their own problems!!! Very SAD!!...
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IObit
IObit

Dear Customer,This is IObit Support Team.We will always reply the ticket in 24 hours. Please let us know more about your order, so we can further help.Thank you for your suppo...

2.2
I didn't like
  • Being robbed
#1115335
Reply to reviews

Iobit Driver Booster Driver Updater Review

Iobit
#1014501
1.0
Details
Hi i have mac. I have installed windows 10. I used drive boostee to update the deiver. Drive booster installed wrong driver and made the OS unoperatble. O have to re install the Windows. No more IObit products for me
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Diversity of Products or Services

Other Product Review

Iobit
#668311
4.0
Details
I forget my password folder software, password. please help me
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Product or Service Quality

Advanced SystemCare Review

Iobit
#633599
I dled this version and my pc keeps shutting down mid scan. I liked the last version i had but kept getting thier *** pop up window , my pc kept getting slower until i dled version 8 then nothing but problems. Im pretty sure this product corrupted my pc.
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I purchase IOBit Advance System Care 10 and the backup disk. I paid 9.95 for the backup disk, well I am yet to receive my disk I paid for, and after of month on emails and calls, nothing has been done to get me the disk I paid for. The company does not care about the...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience caused by. The phone service was provided by our partner, please let us know more details so we can furth...

#1099527
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July 20, 2017 Avangate B.V. $29.99 July 26, 2017 Avangate B.V. $21.98 Both of these payments were for my Advance System Care 10.4 Avangate automatically took a payment from my Pay Pal account on July 20th. Apparently they did not notify your company. On July 26th you...
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IObit
IObit

Dear Customer,This is IObit Customer Services.Thank you for purchasing our products.Avangate is the authorized vendor of IObit products. It is very safe after our repeated aut...

#1082457
Reply to reviews
My friend is someone who really only uses his computer for games and had accidentally downloaded the Iobit Drive Booster and it caused the computer to be so slow that I cannot even uninstall the damned thing!! He really did not know better and the driver came up onto...
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IObit
IObit

Dear Customer,This is IObit Customer Service.Could you please contact us via support@iobit.com and tell us more about the problem you or your friend met? So we can further inv...

#1056413
Reply to reviews
Used IOBit UnInstaller on Win7HomePremium to force uninstall MS Visio 2000 and MS Project 98 which had reached a point where I could neither uninstall nor reinstall (repair) MS Project 98. IOBit UnInstaller appeared to work for both uninstalls. Went to Start Menu and,...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for using our product.Please kindly take a screenshot of the error message, and send to us. So we can further investigate th...

#1034188
Reply to reviews
Iobit are crooks, beware they keep your credit card number and expiration date and try to charge you multiple dollar amounts if you ask for help. This app is a virus and because they are not in the United States they are not governed by our laws. Buyer Beware!
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IObit
IObit

Dear Customer,This is IObit Customer Services.We cooperate with partners, so you finished your payment on authorized vendor pages. We won't keep your credit card.We don't char...

1.0
#1031765
Reply to reviews
Was contacted some representing IObit PC repair. They wanted access to my computer to fix it. Register errors and what not. I felt uncomfortable with there access to my PC. That I switched all my accounts and put life lock on high alert. I installed new hard drives and...
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IObit
IObit

Dear Customer,This is IObit Customer Services.The number 1-877-958-7560 you mentioned is from Tech Live Connect. We've ended cooperation with them in July 2016. And had remove...

1.2
I didn't like
  • There trch servive is a scam
#1031253
Reply to reviews
Too many issues to put into words BUT BEWARE...once you have installed ANY of the IO Bit software, you will constantly be INUNDATED, SWAMPED, OVERWHELMED with popup windows that are designed to make you believe that you are entitled to an upgrade or additional software...
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Anonymous
Uinsin O Riabhaigh

Avira AntiVirus Pro discovered Trojan/s.

IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for giving us a try. Can you please contact us via support@iobit.com, and tell us more about the popup you are talking about...

1.0
#1012640
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