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Operating system, windows 10. 64 bit. IObit hijacked the computer. Can't sign in to your account. All other options including safe mode isn't working to reset the laptop. All options where exhausted on the system. Still can't sign in. Resetting to an earlier time is...
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1.0
#1172251
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IOBits Driver booster works similar to how malware and viruses operate. It does replace important Windows system files that will stop your computer from working if you ever uninstall Driver Booster. It will create hidden admin users... When you uninstall it, it leaves...
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IObit
IObit

Dear Customer,This is IObit Customer Services.Hard Disk MBR can be easily tampered and encrypted by ransomware like Petya/GoldenEye. Most of Windows devices infected Petya/Gol...

1.7
I liked
  • Website design
I didn't like
  • Installed rootkit
  • Bad software
  • Installed malware
#1143983
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Iobit - Junkb

Download Advanced systemcare and the driver thing and instantly my Norton and Malwarebytes starts blocking it's and there's Trojans pops had over 200 something infections it said on my Malwarebytes companies like this should be placed out of business to ridiculous thanks for ruining my brand new computer
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
I didn't like
  • Virus trojans
#1135821
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I ordered MacBooster 5 (F7FCDB4EE3) but did not receive a License code. Order reference # 27374896. I spoke to a support person on the phone, who took over control of my computer, and walked me through trying to get it online, but that didn't work, so she sent an email...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for your review. Based on the records, we've refunded your order 27374896. Please check in your account.Thank you.

1.0
I didn't like
  • Never received the product but was charged for it
#1123952
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They are based out Montreal and sell in the USA I believe. I am getting the Federal government involved in both the USA and Montreal since they released all my customer information, haven't repair my pc in a timely manner and most importantly....someone on the phone...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for using our products. We IObit won't call our customers. And we will try our best to protect the customer information.Cou...

1.0
I didn't like
  • Being scammed
#1121075
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I order 2 items 4 DAYS ago and still they have not sent me my codes to activate I have called them everyday and they keep giving me the EXCUSE that their servers are down!!! WTF they are a comp. software company and they can't even fix their own problems!!! Very SAD!!...
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IObit
IObit

Dear Customer,This is IObit Support Team.We will always reply the ticket in 24 hours. Please let us know more about your order, so we can further help.Thank you for your suppo...

2.2
I didn't like
  • Being robbed
#1115335
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I purchase IOBit Advance System Care 10 and the backup disk. I paid 9.95 for the backup disk, well I am yet to receive my disk I paid for, and after of month on emails and calls, nothing has been done to get me the disk I paid for. The company does not care about the...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience caused by. The phone service was provided by our partner, please let us know more details so we can furth...

#1099527
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July 20, 2017 Avangate B.V. $29.99 July 26, 2017 Avangate B.V. $21.98 Both of these payments were for my Advance System Care 10.4 Avangate automatically took a payment from my Pay Pal account on July 20th. Apparently they did not notify your company. On July 26th you...
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IObit
IObit

Dear Customer,This is IObit Customer Services.Thank you for purchasing our products.Avangate is the authorized vendor of IObit products. It is very safe after our repeated aut...

#1082457
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My friend is someone who really only uses his computer for games and had accidentally downloaded the Iobit Drive Booster and it caused the computer to be so slow that I cannot even uninstall the damned thing!! He really did not know better and the driver came up onto...
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IObit
IObit

Dear Customer,This is IObit Customer Service.Could you please contact us via support@iobit.com and tell us more about the problem you or your friend met? So we can further inv...

#1056413
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Used IOBit UnInstaller on Win7HomePremium to force uninstall MS Visio 2000 and MS Project 98 which had reached a point where I could neither uninstall nor reinstall (repair) MS Project 98. IOBit UnInstaller appeared to work for both uninstalls. Went to Start Menu and,...
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IObit
IObit

Dear Customer,This is IObit Support Team.Thank you for using our product.Please kindly take a screenshot of the error message, and send to us. So we can further investigate th...

#1034188
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