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Bonjour, le 05/28/2018 j'ai été prélevé de 22.95€ pour un renouvellement via internet qui n'a pas abouti. J'ai plusieurs de vos logiciels comme doivent l'indiquer vos registres ou listings clients. Merci pour vos informations en retour....
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IObit
IObit

Cher client,C'est l'équipe de support d'IObit.Veuillez nous contacter à support@iobit.com, et laissez-nous en savoir plus sur vos informations de paiement, afin que nous puiss...

#1281855
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I decided to update my drivers via driver booster, little did I know it installed a hidden driver for my CTL-480 even though I already have the driver for it and I cannot open my wacom tablet properties. When I try running a custom driver I used to run back in 2016 it...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience.Please kindly contact us at support@iobit.com, or submit your problem via Feedback in Driver Booster and l...

#1277524
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i have recently purchased system care 11 pro (brilliant product) and have been trying to cancel my subscriptions to other iobit products i no longer have a use for and all sites i look up in order to cancel these subscriptions,seeking advice on how to do so try and...
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IObit
IObit

Dear Customer,This is IObit Support Team.Please contact us at support@iobit.com, and let us know more about your order information, so we can further help you solve the issue....

IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience. You can submit your problem in the support page:https://www.iobit.com/en/onlinefeedback-form.php?type=pro...

2.5
I liked
  • Easy to use
I didn't like
  • Very bad customer service
#1277188
Reply to reviews
I have been an Iobit customer for a long time. I went through all of their steps to renew my malwearfighter pro and did not receive a receipt from them nor a renewal code although the money left my paypal account. There is no e-mail address to contact them, I do not...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience.Please kindly contact us at support@iobit.com and let us know your order information, so we can further lo...

1.9
I liked
  • Functionality
  • Product
I didn't like
  • Never received the product but was charged for it
  • Failed to deliver
  • Poor customer service
#1251668
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When driver booster updated drives on my Lenovo Ideapad 120s it removed audio output device. I have had to completely renew my Windows10 installation.
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience.Could you please help us look into this issue with the following steps?Please download http://www.cd4o.com...

#1251280
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Installed Iobit advanced system cleaner and after 1 scan and clean I noticed something was not right, turns out that iobit completely ruins my registry and the computer slows down so much and becomes unusable, Had to reset windows. Never have I ever touched iobit...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the inconvenience.Please kindly contact us at support@iobit.com and let us know your order information, so we can arrange to...

1.5
I didn't like
  • Being scammed
  • I wasted a lot of time attempting to contact customer service
  • Slowing down my computer
#1236817
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(Couldn't obtain IObit's email address) April 12, 2018 As a 92-year-old academic, I should have known better. I’ve been an Iobit-Avangate customer for many decades. Now I believe it’s important for you to know – if you don’t already know – how egregiously your name was...
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IObit
IObit

Dear Customer,This is IObit Support Team.Sorry for the bad experience. We've sent the activate steps about our products and code information to your email, please check it.You...

3.6
I didn't like
  • See my pissedconsumer comment
#1232202
Reply to reviews
I called to have Drive booster activated. and was told my computer had to be checked to see if it was compatable. I pointe out that I have had drive booter and I was just extending it. The rep said I still had to have my computer checked. I had these products for...
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IObit
IObit

Dear Customer,This is IObit Support Team.Can you please let us know what number you've called?The Phone service is provided by our partner, please let us know more information...

1.8
#1216390
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Operating system, windows 10. 64 bit. IObit hijacked the computer. Can't sign in to your account. All other options including safe mode isn't working to reset the laptop. All options where exhausted on the system. Still can't sign in. Resetting to an earlier time is...
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IObit
IObit

Dear Customer,This is IObit Support Team.Please kindly let us know which program you've used, and what operation you've taken. And let us know more details via support@iobit.c...

1.0
#1172251
Reply to reviews
IOBits Driver booster works similar to how malware and viruses operate. It does replace important Windows system files that will stop your computer from working if you ever uninstall Driver Booster. It will create hidden admin users... When you uninstall it, it leaves...
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IObit
IObit

Dear Customer,This is IObit Customer Services.Hard Disk MBR can be easily tampered and encrypted by ransomware like Petya/GoldenEye. Most of Windows devices infected Petya/Gol...

1.7
I liked
  • Website design
I didn't like
  • Software made my computer useless
  • Installed rootkit
  • Installed malware
#1143983
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