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Auto renewal

1.0
you charged me $89.58 for software that i did not authorize. the numbers i have is Bill # 19845**** lisons #71b00-cbac7-ef7fb-125d1 i do not need your software and if i cant talk to summoner on a phone i know that you do not need my beastnes i have sent numerous emails to you and 2checkout and i have got no wear this is a bade eques for a company as i see. i need a complete refund frome and for you to stop charging me the last charge # was 00000167065**** for $89.58 on12/16/2022.

User's recommendation: I woodnote by from this co.customer serves is not one of there for tay. I have sent more thane 20 emails to save the problem and I get no response. This is a bade co. to get answer from.

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#2290816

Hi there, Sorry for the inconvenience. I'm sorry to say that I failed to locate the code 71b00-cbac7-ef7fb-125d1.

Can you please let me know the last four numbers of your paid card?

And if it will be great if you can contact us via support@iobit.com and let us know more about your payment statement, so we can further locate your order. Thank you for your time.

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#4241655 Review #4241655 is a subjective opinion of poster.
Location
Fort Worth, Texas

I want a REFUND! I did not authorize you to charge me for a renewal. This happened before and I was assured it would not happen again. I don't want a deal I want a REFUND!

Transaction ID 6XX25609j920****W Invoice ID 19716**** dannyboy11n@***.net Richard Cassady Verifone Payments B.V. +318********
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#2289373

Hi There, We accept your refund request and your order 197162128 will be processed soon. Please note the corresponding auto-renewal option and subscription also have been canceled.

You are always welcome to use any IObit products and if you ever have any questions, please feel free to contact us via support@iobit.com. Have a good time!

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#4228084 Review #4228084 is a subjective opinion of poster.
Location
El Paso, Texas

Want a simple answer to update malware since i have till 5/12/23 untill i have to pay again...if i update and i guess you dont have a phone number e-mail a response do i have to buy a whol new malware

3.3